Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may be difficult to deliver through a standard web page alone. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information held about you.

Betty Wins Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. These technologies may be used on our website, in account areas, on web-based services and in communications that refer you to our website. The exact technologies in use may change from time to time as our website, services and security arrangements develop.

Some cookies are placed by Betty Wins Casino, while others may be placed by service providers that support website operation, analytics, security, advertising or other functions. Where third parties use cookies or similar technologies, their own privacy information may also apply. We encourage you to review the information provided by those third parties where it is made available.

A cookie may be a session cookie, which normally operates only while your browser is open, or a persistent cookie, which may remain on your device for a period after you leave the website. The period for which a cookie remains active can vary according to its purpose, your browser settings and the provider responsible for it.

Why cookies may be used

Cookies and similar technologies may help Betty Wins Casino operate a reliable, secure and convenient website. They may support account access, remember preferences, understand how pages are used and help us identify technical problems. We may also use them to help meet security, fraud prevention, responsible gambling and compliance requirements where applicable.

Common purposes include

• Keeping the website available and helping pages, forms and other features function as intended.
• Supporting sign-in, account sessions and the secure delivery of services requested by you.
• Remembering settings such as language, region, display preferences or cookie choices.
• Protecting the website and users against suspected fraud, misuse, automated attacks and other security risks.
• Understanding how visitors navigate the website, which pages are used and whether links or features are working effectively.
• Measuring website performance, including page loading, errors, stability and general technical operation.
• Helping us improve the design, content, accessibility and usability of the website.
• Recording marketing or referral information where this is permitted and relevant to how you reached the website.
• Delivering or measuring advertising and promotional content where such technologies are used and where the relevant permissions or legal requirements apply.

Information collected through these technologies may include a device or browser identifier, IP address, approximate location derived from an IP address, browser type, operating system, referring page, pages viewed, links selected, date and time of access, and information about website interactions. The information collected will depend on the technology and the settings applied on your device or in your browser.

Cookies are not used to change the fundamental rules of any game or to guarantee an outcome. They support website and service functions, but they do not provide a guarantee that every feature will be available at all times. Website availability may be affected by maintenance, technical issues, device settings, network conditions or other circumstances.

Types of cookies

Strictly necessary cookies

These cookies may be required for core website functions. They can help maintain secure sessions, process requests, remember security choices and provide pages or features you have asked to use. Because these technologies may be necessary for the website to operate, blocking them can prevent some pages, account functions or security controls from working properly.

Preference and functionality cookies

These cookies may remember choices you make so that the website can provide a more convenient and personalised experience. For example, they may remember display preferences, regional settings or whether certain messages have already been shown. If you disable these cookies, you may need to make the same choices each time you visit.

Analytics and performance cookies

These technologies may provide information about how visitors use the website. The information can help us identify popular content, understand navigation patterns, monitor performance and find errors. Analytics information is generally used to assess trends and improve the website rather than to identify individual visitors directly, although this may depend on the service and configuration used.

Security and fraud prevention technologies

Security-related cookies and similar technologies may help detect unusual activity, protect accounts, reduce automated abuse and support the integrity of the website. These controls may assess information about a browser, device, session or interaction. Blocking security technologies may affect access to certain services or may cause additional verification steps.

Advertising and marketing cookies

Where used, these technologies may help measure campaigns, recognise a device that has interacted with advertising and show content that is more relevant to a visitor. Their use may depend on your consent, browser settings and applicable requirements. Choosing not to allow these cookies may mean that advertising is less relevant, but it should not necessarily prevent you from viewing general website content.

Your choices and cookie controls

When available, the website may provide a cookie banner, preference centre or similar tool that allows you to choose which optional cookies to accept. You can use that tool to review or change your preferences. Your choices may apply only to the browser or device used when the choice was made, so you may need to set preferences again if you use another device, browser or private browsing window.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from selected websites. Browser controls differ between products, so you should refer to the help or settings information for your chosen browser. Device-level controls may also be available for some mobile applications or operating systems.

If you delete or block cookies, some website features may not work as expected. You may be signed out of an account, lose saved preferences, need to complete certain steps again or experience reduced functionality. Blocking all cookies may also affect security features and prevent access to services that require a secure session. For this reason, we recommend reviewing your choices rather than automatically blocking every cookie.

Withdrawing permission for optional cookies does not necessarily remove information that was collected before your preference was changed. It also does not affect processing that is based on another lawful reason or that is needed to provide a service you have requested. Where appropriate, information may be retained, used or deleted in accordance with our Privacy Policy, legal obligations and legitimate business requirements.

Cookie controls may not stop every form of technology used by a website or by an external service. For example, deleting cookies may not delete local storage data or other identifiers. If you have concerns about a particular technology, check the relevant preference tool and the privacy information of the service provider involved.

Third parties, privacy and updates

Betty Wins Casino may use selected service providers to host, secure, analyse, maintain or improve parts of the website. Those providers may process information through cookies or similar technologies while delivering services to us. Access to information should be limited to what is reasonably required for the relevant service, subject to applicable arrangements and legal requirements.

Some providers may process information outside Australia or may support services that operate across more than one country. Where this occurs, the handling of information may be subject to the provider's policies and the safeguards required by applicable law. Our Privacy Policy contains broader information about how personal information may be collected, used, disclosed, stored and managed.

Cookies may collect information that is considered personal information when it can be linked with an identifiable person or account. We handle such information in accordance with our Privacy Policy and applicable privacy requirements. You should avoid sharing account credentials or other sensitive information through unsecured messages or with unauthorised parties.

We may update this Cookies Policy when our website, technologies, service providers or legal requirements change. The updated version will be made available on this page, with the effective date or other notice used where appropriate. You should review this page periodically so that you understand the current approach. Continuing to use the website after an update may be subject to the revised policy, except where a different form of consent is required.

If you have a question about cookies, privacy or your available choices, please use the support or contact channel made available on the Betty Wins Casino website. We may need enough information to understand and respond to your request, but you should not include passwords, payment details or other unnecessary sensitive information in a general enquiry.